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Effective Date: June 11, 2024

At New England Cancer Specialists, your privacy is important to us. This Informational Website Privacy Policy explains what information our public-facing websites, including NewEnglandCancerSpecialists.org and other affiliated sites (the “Sites”), collect, how it is used, shared, and your options regarding the collection and use of your information. By using the Sites, you agree to our Terms of Use, which include this Privacy Policy. We may update this Privacy Policy periodically, so please review this page regularly for changes.

To learn about how we use or disclose protected health information (“PHI”) under the Health Insurance Portability & Accountability Act, please visit our Notice of Privacy Practices. For questions about our Notice of Privacy Practices, contact us at compliance@newecs.org.

1. Types of Information We Collect

We may collect:

  • Contact information you provide (name, mailing address, e-mail address, phone number)
  • Subscription preferences
  • Survey responses
  • Online User Activity as described below

If you provide information about another individual, you represent that you have their consent.

2. How We Use Information

We use information to:

  • Provide the Sites and related services
  • Respond to requests, questions, and comments
  • Monitor and improve Site performance
  • Tailor content and advertising
  • Diagnose or fix technology problems
  • Comply with legal requirements and enforce policies

We may also use or share aggregated information for research, analysis, marketing, and Site improvement.

3. How We Share Information

We may share your information:

  • With service providers performing functions for us (e.g., IT services, payment processors, marketing partners)
  • If you post content publicly on our Sites or link to social media
  • If required by law, to prevent harm or financial loss, during fraud investigations, or to protect personal safety
  • In the event of an organizational change of control (e.g., merger or acquisition)

4. Confidentiality and Security

We maintain an information security and privacy program to protect your information. This includes secure firewalls and efforts to prevent unauthorized access. We encrypt user-supplied information as required by law and as appropriate.

5. Online User Activity

We and our partners may collect information about your device and use of our Sites through cookies and similar technologies. This typically includes:

  • Usage details (date, time, pages visited, search terms, referring sites)
  • Device information (IP address, device type, OS, browser type, mobile network info)
  • General location information

Cookies help us identify you, review traffic patterns, improve Sites, and deliver customized content and ads. You can manage cookie preferences through your browser settings or our cookie banner. We do not respond to DNT signals.

6. Your Privacy Choices

You can opt out of communications as follows:

  • Email: compliance@newecs.org

7. Online Advertising

You may see our ads on various platforms. If our ads appear on inappropriate sites, please contact us via our Contact Us page.

If you have questions or concerns about this Privacy Policy, email compliance@newecs.org or call our Compliance Team at 207-303-3300.

Financial Advocacy

Patient Support

Financial Advocates

If you are experiencing financial distress due to treatment costs or the inability to work, we want you to know that we offer financial advocates who are here to help. Our advocates can assist you in finding resources and support through various third-party organizations, ensuring you have access to the financial assistance you need during this challenging time. Please don’t hesitate to reach out to our team for guidance and support.